Yes! We provide a lifetime guarantee on our Permanent Jewelry! We replace and fix any damaged or defective items at no additional cost to you, ensuring your satisfaction and peace of mind.

Yes! As soon as you place an order, you will be given the option to pick Pick up or Shipping.

We offer a 1 year warranty on all of our jewelry!

As for Permanent Jewelry, we provide a lifetime warranty!

We will repair your jewelry free of charge if it breaks, ensuring long-lasting quality!

Unfortunately, if you lose your jewelry we will not be able to replace it or give you a refund.

If you still have your jewelry make sure to contact us at Support@permanentlyyoursjewelry.com

You will not have any issues with your permanent jewelry when going through security. Our jewelry is made from 14K Gold filled and Sterling silver which will not sound off any security alarms!

If your doctor requires you to take off your permanent jewelry, simply cut the jewelry off at the jump ring using nail clippers. When you are done with your procedure, bring your piece back in & we can re-weld it at no additional cost!

No problem! You will still be able to get your jewelry custom fit, but we will add a little clasp on it!

No, unfortunately we do not offer cleaning services for any jewelry. To clean your jewelry at home we recommend using warm water, diluted dish soap, and a soft bristle toothbrush and scrub gently. You can also use a polishing cloth to wipe away any dirt and debris.

Gold Filled Jewelry has most of the benefits of solid gold except solid gold has a softer nature that may make it more prone to damage over time. Sold gold is best suited for special occasions rather than everyday wear. Gold-filled jewelry is made by bonded layers of solid gold (14K or 18K) around a base metal. Unlike gold-plated jewelry, gold-filled jewelry actually has a measurable amount of gold in it. This process of bonding the gold makes for jewelry that does not tarnish, peel, chip, or discolor. Gold-Filled is great for everyday pieces. With proper care, gold-filled jewelry can last for many years.

Shipping varies and will be estimated at checkout. We provide free shipping on all orders over 200$ in the United States!

In-stock items take 1-2 business days to process. Made-to-order items take between 5-10 business days to process. You will receive a tracking number once your order is ready for shipment. Shipping transit times vary by mail carrier. 

Yes, we ship both domestically within the United States and worldwide! International orders take anywhere between 15-25 business days for delivery depending on the country of destination.

Permanently Yours Jewelry is not responsible for packages lost in transit, misdelivered, or stolen with a confirmed delivery notification to the shipping address.

You are the one responsible for putting in your correct address. If you put the wrong address it is not our responsibility. 

In the unfortunate event that your package has not been received after delivery confirmation, please contact Support@permanentlyyoursjewelry.com and we can initiate a claim via Shopify.

We allow returns for defective items only. Please make sure to request a return within 14 days of receiving the product. Please note that Permanent Jewelry is not eligible for returns as it is custom-made to your size, and earrings cannot be returned due to hygiene and safety considerations. Contact us at support@permanentlyyoursjewelry.com for returns.

We have the right to accept or deny return requests according to our return policy.